Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order safely and as quickly as possible. Please read our shipping policy below.

Order Processing

  • All orders are processed within 1–3 business days after payment is confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

  • Standard delivery usually takes 3–7 business days, depending on your location.

  • Delivery times may vary during holidays, promotional periods, or due to unforeseen courier delays.

Shipping Charges

  • Shipping costs are calculated at checkout based on your delivery location.

  • We may offer Free Shipping on selected products or orders that meet the required minimum purchase amount.

Order Tracking

  • Once your order has been shipped, you will receive a confirmation email or SMS with a tracking number (where available).

  • You can use the tracking information to monitor the progress of your shipment.

Delivery Delays

While we strive to deliver all orders on time, delays may occur due to weather conditions, customs clearance, courier issues, or other factors beyond our control. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure your shipping address and contact details are correct before placing an order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact our customer support within 48 hours of delivery. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are always happy to assist you.